AhsayCBS (DIY)RDR License Error shown on CBS not using Redirector module
October 23, 2025
Product Version
AhsayCBS: Pre-7.7.0.0
Operating System
All Platforms
Symptom
For AhsayCBS server that does not use the Redirector module, RDR License Error is displayed in the AhsayCBS dashboard:
Alert emails for AhsayRDR evaluation license expiration are also sent to AhsayCBS administrator.
Cause
This is a known issue with AhsayCBS version pre-7.7.0.0.
Resolution
To resolve the issue, patch the AhsayCBS server application to version 7.7.0.0 or above.
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.