AhsayCBS (DIY)Cannot create MS SQL backup: SQL Server VSS Writer service missing
October 23, 2025
Product Version
AhsayOBM: 7.3.2.0
Operating System
Windows (non-English system locale)
Symptom
When creating a MS SQL database backup set on a Windows server set to a non-English system locale, the following error message is received in the AhsayOBM console:
The SQL Server VSS Writer service does not exist as an installed service
Cause
This is a known issue with AhsayOBM version 7.3.2.0.
Resolution
To resolve the issue, patch the AhsayOBM application to version 7.5.0.0 or above.
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.