"Invalid path to decrypt" error when using Decrypt Backup Data feature

May 12, 2025

Product Version

AhsayOBM: 9.1 or above

Operating System

Windows

Symptom

When attempting to restore using the Decrypt Backup Data feature in AhsayOBM, the error "Invalid path to decrypt" is displayed.

Invalid path to decrypt

Cause

This error occurs when the specified path for the backup data is incorrect.

For example: D:\restore\1725378341650\blocks

Resolution

  1. Ensure the backup data is located in the correct folder structure: %DiskDrive%\foldername\backupsetID\blocks

    Example: D:\restore\1725397341650\blocks

  2. Click Decrypt.
  3. Enter the encryption key (if configured for the backup set).
  4. Select the files to restore/decrypt.
  5. Click Next.
  6. Choose the restore destination.
  7. Click Restore.
Troubleshooting